Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Hotel AI needs a map of rooms, staff and SOPs before it can optimize anything. That map is an ontology, and without it your AI is guessing.
Read → Seven Fat Badger Group hotels in Yorkshire rejoin BWH Hotels GB under BW Premier Collection, keeping their identity while gaining global distribution and revenue support.
Read → Royal Orchid Metropole in Mysore and Hoysala Village in Hassan show how living local ritual shapes guest experience that no amenity can match.
Read → dormakaba acquires Alliants to fuse access hardware with guest experience software, while the EU AI Act starts limiting what hotels can show guests.
Read → Apaleo and IDeaS expand their integration to automate pricing, forecasting and overbooking decisions in real time between an API-first PMS and an AI revenue platform.
Read → Colliers publishes its U.S. Hospitality Brand Performance Comparison Report for H1 2026, the benchmarking tool that owners, operators and revenue teams use to see which brands really deliver.
Read → Stayntouch earned Hotel Tech Report's Level 4 Global Customer Support Certification with a perfect 34/34, covering 24/7 multilingual support, onboarding and NPS tracking.
Read → IDS Next marks over 25 years supplying ERP and cloud-native tech to ITC Hotels, covering front and back office, wellness and sales and catering.
Read → AI coding is mature enough that new hotel tech players can land at bargain pricing, and the winners will be the ones that actually remove software from the stack.
Read → Generative AI can turn the hotel daily stand-up from a status broadcast into a pattern-spotting tool. Here's why it matters for operators.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.