How independent hotels can capture AI bookings
Read → When guests ask AI assistants to book a hotel, independent properties lose by default unless they sync rates and direct booking links across AI platforms.
GenAI trains your team, but doesn't replace judgment
Read → How to integrate generative AI into training without losing the empathy and judgment that define real hospitality service.
Fine dining now sells the rooms upstairs
Read → JLL data shows luxury hotels with prestige restaurants post 6.7pp higher occupancy and 18.6% more RevPAR. 60% of luxury travelers now prioritize hotels for their culinary offering.
Bilt opens Bilt OS to travel agencies
Read → Bilt expands its hotel distribution platform directly to travel agents with booking tools, itinerary building, and commission tracking, a distribution play that reshapes who needs the platform.
The spa revenues hotels are leaving on the table
Read → Countryside resorts are discovering that guest experience and revenue aren't enemies. A new look at event management, AI messaging and spa upselling shows how to stop choosing between making guests happy and making money.
How Fairmont Built a Food Hall That Actually Works
Read → Marché Artisans at Fairmont The Queen Elizabeth proves that food halls in hotels can drive revenue and deepen guest experience when built around local storytelling and retail strategy.
Where travel tech money actually flows
Read → Skift launches a quarterly Capital Allocation Brief mapping mergers, venture capital, and financial moves across travel. Required reading to understand where investors are betting.
1.5% of Barcelona hotels monopolize 22% of AI mentions
Read → A Stiplo study reveals brutal concentration in ChatGPT, Google AI, and Perplexity recommendations. While ten properties dominate, one in five never appears. What's happening with your visibility?
Spanish hotels bet big on renovation over new builds in 2026
Read → Hotel renovations dominate Spain's construction pipeline, accounting for 77% of projects. The shift reveals a strategic turn toward modernizing existing stock with over 1 billion euros at stake.
Google's Agentic AI Turns Maps into a Hotel Booking Tool
Read → Google Maps gets spatial AI that understands your itinerary. For hoteliers, this isn't just another search gimmick, it's a shift in how guests discover properties before they even think about booking.